Last updated: October 9, 2026
This translation is provided for information only. The Turkish version of this text is legally binding.
Seller: [unvan not set], Pınarbaşı, 706. Sk. Pınarlar Sitesi No:1 İç Kapı: 1, Konyaaltı/Antalya, phone 0 543 193 54 49, email [eposta not set], tax office / tax no. [vergiDairesi not set] / [vergiNo not set], MERSIS no. [mersis not set].
Buyer: The person whose name, contact details and delivery address appear on the order form.
This contract governs the rights and obligations of the parties regarding the sale and delivery of the products ordered electronically by the buyer through buketnayaflowers.com, in accordance with the provisions of Law No. 6502 on Consumer Protection (6502 sayılı Tüketicinin Korunması Hakkında Kanun) and the Distance Contracts Regulation (Mesafeli Sözleşmeler Yönetmeliği).
The name and quantity of the products and their sale price inclusive of all taxes are as stated in the order summary. Payment is taken through the PayTR secure payment page when the order is completed. The order is not prepared until payment has been approved.
The product is delivered to the delivery address within Antalya on the date and within the time slot selected by the buyer. The seller cannot be held liable for products that cannot be delivered because the buyer is not present at the address or the address was provided incorrectly; in such cases, the buyer will be contacted and a new delivery will be arranged.
If the flowers in the order cannot be supplied, the seller will inform the buyer and, with the buyer’s consent, prepare an equivalent product. If the buyer does not consent, the full amount paid will be refunded within 14 days at the latest.
As flowers are perishable goods, the right of withdrawal cannot be exercised under this contract pursuant to Article 15 of the Distance Contracts Regulation. Cancellation and refund terms are set out on the Cancellation, Refunds and Exchanges page.
In disputes, consumer arbitration committees have jurisdiction within the monetary limits announced by the Ministry of Trade, and consumer courts have jurisdiction where those limits are exceeded.
Before completing the order, the buyer confirms having read and accepted the Preliminary Information Form and this contract. The contract enters into force upon completion of the order.